FAQ's 

Q 
 
During your survey a specialist fitter will double check the measurements taken at your first appointment and take account of any unusual shaped spaces in your windows. This ensures your Shutters will fit perfectly. 
Q 
 
Our average installation time is approximately 8 weeks from order. 
Q 
 
This depends on how many shutters you have ordered and where you're having them fitted. As a guide 45 minutes is average per window but please ask your fitter at survey for a more accurate guide. 
Q 
 
Changes to your order can only be made before your survey appointment - no changes can be made after this. Please discuss any changes by calling us on 01473 515117.  
 
Changes to your order may affect both the price and timing of your installation, which we will explain when you call.  
 
Please remember this is a made-to-measure product and if your order has gone into production changes will not be possible. 
 
You must not make any changes to your windows or the surrounding area in the time between your survey and installation. 
Q 
 
Your installer may use decorators caulk to finish around the windows and may need to use battens to finish around the frames. 
Q 
 
Standard shutters are not a blackout product, however we offer a blackout integrated blind option, which ensures entire removal of light. Ideal for bedrooms. 
Q 
 
Shutters are easy to clean and maintain, simply wipe with a dry or slightly damp cloth. 
Q 
 
We offer a full 5 year guarantee on our shutters, covering both the product and installation for complete peace of mind. 
Q 
 
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